URL Networks

Cloud Hosted PBX

URL Hosted PBX

What is Hosted Cloud PBX?

Hosted PBX, which is often referred to as Cloud PBX, is a virtual phone system that uses VoIP technology (Voice over Internet Protocol) to provide an economical business-grade phone system.

Our virtual PBX service takes advantage of the significantly more cost-effective VoIP technology, without sacrificing quality, to provide a smoother, more efficient call flow within minutes—allowing you to achieve a high level of call-handling professionalism at a fraction of the cost of old-school PBX systems.

With our service there is no need to have expensive telephony equipment hardwired into your business premises; instead you simply connect a VoIP phone to your existing computer network (requires broadband) and you’re ready to start making and receiving calls. You can even go handset free and use our new softphone client if preferred.

Our virtual PBX phone service can be customised to meet the needs of even the most demanding businesses in Australia. The versatility of a hosted phone system enables it to be scaled from a single phone installation to large corporations running call centres with hundreds of employees. All the usual PBX features of IVR programming/operative call flow, direct extensions/voicemail, call recording, call/spend monitoring, compatibility with 1300/1800 number services and more are available and can be managed with ease via our online portal.

So whether you’ve been searching for innovative ways to save money, streamline your telephony needs, corporatise your image or you’re just ready to get on board with this fantastic emergent technology, you cannot beat our Cloud PBX service.

Ready to get the ball rolling?

Contact us today to take your business to the next level—up in the Cloud!

Request a Quote


Auto-Attendant (IVR)

Interactive Voice Menus, also known as a auto attendants, can help streamline your call flows by ensuring your call is routed to the correct department by simply pushing 1, 2, 3 etc.

Customisable Hold Music And Audio Prompts

Your Hosted PBX system can be customised to have your choice of hold music or audio file announcements.

Time Of Day Routing

Set your Hosted PBX system up to handle calls a specific way depending on the time of the day, day of the week, date or even public holidays.

Call Recording

Using Hosted PBX allows you to record both your incoming and outgoing calls, which can be useful for legal and training situations.

Monthly Plans

PBX (Per Extension) PAYG

$10.00/mo.

  • 1 x Extensions
  • 1 x Included AU Numbers
    Additional Numbers 1.50/mo p/n
  • Calls to AU Local
    $0.10 per call
  • Calls to AU National
    $0.10 per call
  • Calls to AU Mobile
    $0.16 per minute
  • Calls to AU 13/1300
    $0.30 per call
  • International Calls from 2c per minute - View Rates
  • 12 Months Call Recording Storage

Minimum term - 1 Month
Total minimum Cost - $10.00
PBX (Per Extension) AU Local+National+Mobile

$40.00/mo.

  • 1 x Extensions
  • 1 x Included AU Numbers
    Additional Numbers 1.50/mo p/n
  • Calls to AU Local
    Included
  • Calls to AU National
    Included
  • Calls to AU Mobile
    Included
  • Calls to AU 13/1300
    $0.30 per call
  • International Calls from 2c per minute - View Rates
  • 12 Months Call Recording Storage

Minimum term - 1 Month
Total minimum Cost - $40.00
PBX 4

$55.00/mo.

  • 4 x Incoming Channels
  • 4 x Outgoing Channels
  • 20 x Extensions
  • 10 x Included AU Numbers
    Additional Numbers 2.50/mo p/n
  • Calls to AU Local
    $0.10 per call
  • Calls to AU National
    $0.10 per call
  • Calls to AU Mobile
    $0.18 per minute
  • Calls to AU 13/1300
    $0.30 per call
  • from 2c per minute - View Rates
  • 12 Months Call Recording Storage

Minimum term - 1 Month
Total minimum Cost - $55.00
PBX 6

$75.00/mo.

  • 6 x Incoming Channels
  • 6 x Outgoing Channels
  • 30 x Extensions
  • 15 x Included AU Numbers
    Additional Numbers 1.80/mo p/n
  • Calls to AU Local
    $0.10 per call
  • Calls to AU National
    $0.10 per call
  • Calls to AU Mobile
    $0.18 per minute
  • Calls to AU 13/1300
    $0.30 per call
  • 12 Months Call Recording Storage

Minimum term - 1 Month
Total minimum Cost - $75.00
PBX 8

$95.00/mo.

  • 8 x Incoming Channels
  • 8 x Outgoing Channels
  • 40 x Extensions
  • 15 x Included AU Numbers
    Additional Numbers 1.80/mo p/n
  • Calls to AU Local
    $0.09 per call
  • Calls to AU National
    $0.09 per call
  • Calls to AU Mobile
    $0.17 per minute
  • Calls to AU 13/1300
    $0.30 per call
  • from 2c per minute - View Rates
  • 12 Months Call Recording Storage

Minimum term - 1 Month
Total minimum Cost - $95.00
PBX 10

$120.00/mo.

  • 10 x Incoming Channels
  • 10 x Outgoing Channels
  • 50 x Extensions
  • 20 x Included AU Numbers
    Additional Numbers 1.80/mo p/n
  • Calls to AU Local
    $0.09 per call
  • Calls to AU National
    $0.09 per call
  • Calls to AU Mobile
    $0.17 per minute
  • Calls to AU 13/1300
    $0.30 per call
  • from 2c per minute - View Rates
  • 12 Months Call Recording Storage

Minimum term - 1 Month
Total minimum Cost - $120.00
PBX 20

$220.00/mo.

  • 20 x Incoming Channels
  • 20 x Outgoing Channels
  • 100 x Extensions
  • 20 x Included AU Numbers
    Additional Numbers 1.80/mo p/n
  • Calls to AU Local
    $0.09 per call
  • Calls to AU National
    $0.09 per call
  • Calls to AU Mobile
    $0.17 per minute
  • Calls to AU 13/1300
    $0.30 per call
  • from 2c per minute - View Rates
  • 12 Months Call Recording Storage

Minimum term - 1 Month
Total minimum Cost - $220.00

Can't find a suitable plan? Request a Quote
and let us customise something for you.

Important Information

Some of our Partners

Our service has been tested with Zoiper, Yealink, Grandstream and Bria Devices and Software.
Yealink

Features List

Auto-Attendant (IVR)

Interactive Voice Menus, also known as a auto attendants, can help streamline your call flows by ensuring your call is routed to the correct department by simply pushing 1, 2, 3 etc.

Time Of Day Routing

Set your Hosted PBX system up to handle calls a specific way depending on the time of the day, day of the week, date or even public holidays.

Call Recording

Using Hosted PBX allows you to record both your incoming and outgoing calls, which can be useful for legal and training situations.

Customisable Hold Music And Audio Prompts

Your Hosted PBX system can be customised to have your choice of hold music or audio file announcements.

Skillset Based Routing

Setup a call centre and have calls assigned to agents based on the appropriate skillset. Multiple allocation strategies are available: ring-all, top-down, longest-idle

Call Queues

Using the queuing technology you can place calls in a queue, playing either hold music and/or recorded announcements

Detailed Call Reporting

Detailed Call Reports allow you to view and track calls.

Schedule Delivery Of Reporting

Schedule reports to be sent to your email address for daily, weekly or monthly reporting

Voicemail

Ability for customers to leave a voicemail message with the option to have voice messages emailed to your nominated email address

Custom Call Prefixing

Ability to tag an incoming call e.g. ‘sales’ or ‘support’ so you can identify it before answering

Conference Calls

Conference other callers into your conversation

Auto Configure Devices

Automatically configure VoIP devices

Transfer Calls

Transfer calls between internal extensions or external numbers

Free Calls Between Extensions

Save money when calling other members of your company by using the internal extension numbers

Fantastic, Reliable Support

URL Networks is 100% Australian owned and operated. We have extensive knowledge in the VoIP industry and will be there to help you with your Hosted PBX system.