Here are 6 reasons why your business MUST look at a VoIP PABX system.
1. Your customers need to be able to contact you, where ever you are.
A traditional SOHO PABX only does half the job. If you're not there, the answering machine or a live answering service takes over. That doesn't give you the opportunity to make a conversion. Potential customers want answers, and they want them now.
2. Enterprise features, small business prices.
Your bigger competitors have amazing telephone systems with customise hold messages, voicemail to email, automatic call attendant, time of day switching and follow-me-to-my-mobile services. Yours probably doesn't, and you are probably missing important calls.
Adding those features to your telephone system is a costly investment, albeit that the gains are worth the expense. But why would you spend all that money when you don't need to? VoIP based PABX systems provide enterprise features for MUCH, MUCH, MUCH less than a traditional PABX system.
3. Save $ $ $ on your call costs and line rental.
VoIP sysetms have a habit of reaching ROI early, Why? Because the call rates just keep getting better.
Here's a real life scenario. A small business services company moved in to an office in Wheelers Hill, Victoria. They purchased a traditional PABX system from their telco and it cost them a significant amount of money. What's worse, the system didn't perform and had only limited features. No voicemail, no IVR and only 4 lines.
The line rental alone was expensive, as the 4 lines were ISDN lines, and when you add that to the leasing costs of the traditional PABX itself, the money didn't add up to the business benefits, or the systems features.
Enter URL Networks. URL Networks has supplied a VoIP based telephone system to this customer, and while massively decreasing call and line rental costs, we've introduced new features such as voicemail to email, follow-me-to-my-mobile (for when the staff are out of the office), automatic call attendant and call-queuing (ACD queues) for those busy times.
*** The owner of the company also has a VoIP handset at her home connected to the office system over her ADSL connection, so on the days she spends working from home with her kids instead of at the office with her staff, she can still answer the phone when it rings, her staff can transfer calls to her, and she can call her staffs extensions as if she was sitting at her desk in the office! ***
We've also disconnected 3 of their 4 phone lines, so they only pay one line rental per month, yet they now have the equivalent of 5 telephone lines for around $30 a month, thanks to one of our partners. That alone saves them around $100.00 per month.
4. You can have 'virtual' local call numbers in each state.
If your business services interstate as well as local, you can simply add 'virtual' telephone numbers around the country. This allows your customers to dial a local number in their state, and that connects them to you via your phone system anywhere in the country. This is handy if you have satellite offices around the country.
Did we mention that with a VoIP system, your satellite offices can call each other for free, by simply dialing the extensions?
5. VoIP PABX systems can evolve with emerging technologies and your business growth.
IP PABX (otherwise known as VoIP PABX or IP Phone Systems) systems supplied by URL Networks are a software based solution. This means that new features can be added to your VoIP PABX as the technology evolves, or as your business direction demands. Traditional PABX systems can often be hard to upgrade, as they are hardware based and expensive to replace!
6. Just because you move offices shouldn't mean you have to change yor phone number.
If you move offices, there's a good chance you'll have to change your phone number if you own a traditional PABX. With a VoIP PABX system you can take your VoIP number with you because all you need is a fast, reliable internet connection, and your VoIP PABX. No need to go through the hassle of informing your customers and suppliers and re-printing all that stationary!
Why Your Business Must Look at VOIP PABX System