Phone Answering ServiceWhat is our Phone Answering Service? Phone Answering Service is a service that allows you to have one single point of contact that can ring a number of phones at the same time. This can be used to call mobile phones, land lines and even VOIP extensions. Take the following scenario for Jim the plumber
The Phone Answering Service can be optioned to include all or any of the following services to streamline your business telecommunications needs:
- Interactive Voice Response (IVR) - Interactive Voice Response (IVR) - This will automatically greet your callers with announcement. This is also sometimes referred to as the digital receptionist.
- Call Recording - Have you ever had a need to be able to play a call back? With the call recording feature you can have the entire call emailed to you or placed on your web area for later listening.
- Time of Day - Do you wish you could turn your calls off after a certain time? With the time of day feature can streamline your call handling and set it to only ring during business hours. Combine this with the voicemail feature for the greatest amount of call control.
- Voicemail - The voicemail feature is a message bank that can be added to the Phone Answering Service to allow for callers to leave a message after hours or even when you are not available.
- 1800 and 1300 number support - Give your business that professional edge and add a 1800 or 1300 number. We can set you up with a 1800 or 1300 number via one of our affiliates.